ANGEVO Partner Programme for window installers

For window installers and exterior joinery companies who want to offer their customers a useful service after installation.

ANGEVO is a Belgian platform dedicated to the care of windows, glazed surfaces and frames. The Partner Programme lets you offer your customers a useful service after installation, in the form of an ANGEVO Voucher.

After installation, your customer's experience continues

Your job is done once the windows are fitted. For your customer, a new stage begins: living with their new windows, cleaning them and looking after them.

The Partner Programme lets you support this stage without stepping outside your trade. You offer a Voucher. ANGEVO takes care of the services.

An idea born on site

After window installation work, there is often an initial clean still to do: dust, site residue, glass and frames to be brought back to a clean finish. Then comes routine maintenance and, over time, sometimes the restoration of the frames.

These are not jobs an installer comes back for. Yet they are part of what the customer experiences with their new windows.

The programme grew out of this observation: to give installers a simple way to extend their service by entrusting these services to ANGEVO.

Turn part of your goodwill gesture into an ANGEVO Voucher

A discount disappears into the price. A Voucher becomes a tangible service that your customer uses at home. You can turn all or part of your goodwill gesture into an ANGEVO Voucher, instead of a standard discount or on top of one. The choice is yours.

You set the value of the Voucher freely, including VAT. You pay for it in advance, and each Voucher is created directly in your customer's name.

A few simple rules:

The Voucher is valid for 12 months from issue.

It can be used once, for a single order.

The order amount must be at least equal to the value of the Voucher. If it is higher, your customer pays the difference.

Once used, the Voucher leaves no remaining balance.

How the Partner Programme works

01

Create your account

In the Partner Area, you enter your company details (company name, VAT number, address) and the contact details of the person responsible for the account. You confirm that you are authorised to act on behalf of the company and you accept the Partner Terms.

02

ANGEVO validates your account

Every account is checked and manually approved by our team before it is activated.

03

Create a Voucher for your customer

You choose its value and enter your customer's first name, last name, email address and language (French, Dutch or English). Nothing more: no phone number, no address. Each Voucher is created directly for one recipient.

04

Choose how to hand it over

By email

ANGEVO sends the Voucher directly to your customer.

As a printable version

You download the Voucher and hand it over yourself, for example at the end of the job. The Voucher is then not sent by email. Your customer only receives a short message from ANGEVO informing them that their details have been passed to us to manage their Voucher.

Sent or printed, it is the same Voucher with the same code. You can later reprint it or send it by email without a new code being created.

What your customer experiences

Your customer receives their Voucher by email or from you in person. To use it, they add it to their ANGEVO account in the app. There, they enter the information needed for the service themselves, including their phone number and the address where the service is to be carried out.

They choose their services. An ANGEVO Provider, an independent professional, then carries them out at their home.

For everything relating to the organisation and follow-up of services booked through the platform, ANGEVO becomes your customer's point of contact, including for questions or complaints.

No subscription, minimum purchase or exclusivity

The programme involves no joining fee, no subscription and no minimum purchase or volume. You only pay for the Vouchers you create.

There is no exclusivity: you remain free to work with whoever you choose, and so does ANGEVO.

During the partnership, you may state that you are an ANGEVO Partner on your website, social media, quotes and in your showroom, using the official materials provided by ANGEVO.

What the ANGEVO Voucher covers

The ANGEVO Voucher can be used for all services available in the ANGEVO app.

ANGEVO does not sell, install or replace windows. Supply, installation and after-sales service remain entirely your responsibility.

Professional solutions for specialised work

For certain decontamination and restoration services, ANGEVO Providers use professional Novatio solutions designed for this type of work. This technical collaboration complements the ANGEVO model for the care and restoration of glazed surfaces and frames.

Novatio Maintenance Box Deep Clean for windows and doors

Who does what

You, as a Partner

You supply and install your windows and provide after-sales service. You keep the commercial relationship with your customer. You choose the value of the Voucher and how it is handed over. You let your customer know that their details are passed to ANGEVO to create the Voucher. When you print it, you hand it only to the named recipient.

ANGEVO

ANGEVO runs the platform and the Partner Area. It generates the Voucher and sends it when you choose email. It informs your customer about how their data is used. It handles everything relating to the services with them, including complaints.

The ANGEVO Provider

An independent professional approved by ANGEVO, the Provider carries out the services at your customer's home. You do not need to manage the relationship with them.

Discover the Partner Programme

Would you like to know whether the programme suits your business? Request a presentation. We will explain how it works, answer your questions and show you how to create your account.

To find out more about how we process your data, please see our Privacy Policy.

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Frequently asked questions from installers

How do I give the Voucher to my customer?

When you create the Voucher, you choose between two options. Either ANGEVO sends the Voucher to your customer by email, or you download the printable version and hand it over yourself. In the second case, the Voucher is not sent by email. Your customer only receives a short information message about how their data is used.

What information about my customer do I need to provide?

Their first name, last name, email address and language. You do not need to provide their phone number or address: they will enter these themselves in the app. Please let your customer know beforehand that their details are passed to ANGEVO to create the Voucher.

How long is the Voucher valid?

The standard validity period is 12 months from issue. Any special situations are set out in the Partner Terms.

What happens if the Voucher is not used in full?

The Voucher is used in one go, on a single order. The order amount must be at least equal to the value of the Voucher, which is then deducted in full. If the order is lower, the Voucher cannot be used and is not redeemed: your customer adds to their order until it reaches at least the value of the Voucher. If the order is higher, your customer pays the difference. No balance remains after use.

Is there a subscription or a minimum purchase?

No. The programme involves no joining fee, no subscription, no minimum purchase and no exclusivity. You only pay for the Vouchers you create.

Who handles complaints about the services?

ANGEVO, directly with your customer. You do not need to get involved. Questions about the windows, their installation or after-sales service remain part of your relationship with your customer.